Anyone having trouble navigating the site will have to bear with me for a while.
I am aware of the problems, which have appeared since Orange "improved" their Broadband service, but anyone having experience of them will know that the possiblility of getting a result within the current millenium is pretty remote.
Their "improvements" to date have included reducing my file upload rate by at least a third and rendering my FTP site update programme useless.
Consequently, I have decided to spend the rest of my life in search of a help-desk employee with a basic grasp of the English language and hopefully half a brain, in the hope of resolving the issues.
Some call it progress - Computer says no.